About Us

AboutUs

Business Technology Provider

Xerox Business Solutions is a leading provider of business technology solutions. Our companies sell and service Document Management Systems including printers, multifunction devices and copiers; Network Integration Services and Software Solutions. We also offer a variety of service contracts, including maintenance, supply, network management, technical support, and training. We currently operate in 40 states and the District of Columbia.

Think Globally, Act Locally

Since our founding in 1994, we have acquired more than 100 businesses within the United States. Our operating companies are organized into core companies in key markets across the U.S. The remaining businesses operate as satellites of the core companies. Under the Company philosophy of “Think Globally, Act Locally” and a decentralized structure, core companies operate under their pre-acquisition names and management, preserving and building upon existing customer relationships.

All of our companies offer a unique value proposition and customer experience. Each of our companies:

  • Offers a full line of multi-branded office and production systems, software and supplies, as well as workflow solutions.
  • Leverages contracts between national accounts and technology manufacturers.
  • Manages all aspects of the customer relationship including sale, installation, training, product support and service. Our personnel are directly trained and certified by the original manufacturers that we represent.
  • Provides equipment, parts, supplies and certified technicians from their local offices within the same day.
  • Is led by locally accountable and responsible leadership. XBS companies are active members of their local communities, hire local employees, contribute to the local economy and support local charitable organizations.

Our History

Our Mission

Our Goals

About Xerox

Global Imaging Systems, Inc. (GIS) was founded in 1994 by Thomas S. Johnson with a vision to create a leading organization in the highly fragmented office automation industry, through a decentralized structure, and in partnership with quality entrepreneurs. On June 17, 1998, GIS became a publicly-owned company when it completed its initial public offering. GIS continued to grow organically and through acquisitions, exceeding one billion dollars in revenue during the fiscal year ending March 31, 2006.

On May 11, 2007, GIS was acquired by Xerox Corporation. On February 5th, 2019, GIS changed its name to Xerox Business Solutions. (XBS) XBS companies operate as wholly-owned subsidiary independently operated in their local market.

Xerox Business Solutions’ strategic mission is to be the most efficient and cost-effective provider of document imaging, network integration and electronic presentation technology and services including input, storage, and output. We seek to become the provider of choice for all of our customers’ business technology needs by offering a full range of products and superior customer service. We sell and service a variety of digital automated office and production equipment, including printers, multifunction devices, copiers, facsimiles, and wide format devices. Our network integration solutions offerings include the design, installation, service, and support of computer networks and related equipment. Finally, we offer a variety of ongoing contract services, including maintenance, supplies, network management, technical support and training.

  1. Consistently provide outstanding value and service to our customers, exceeding their expectations
  2. Provide outstanding opportunities for career growth to our employees
  3. Establish and maintain outstanding vendor alliances through the “Partnering Concept”
  4. Seek to grow internally at a rate above the industry; and grow through acquisitions that add to our coverage of the top 250 markets in North America
  5. Maximize returns to our shareholders

Xerox Business Soutions will always operate with the highest integrity in dealing with employees, customers, vendors and shareholders.

Xerox is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization. Our employees create meaningful innovations and provide business process services, printing equipment, software and solutions that make a real difference for our clients and their customers in 180 countries. On January 29, 2016, Xerox announced that it plans to separate into two independent, publicly-traded companies: a business process outsourcing company and a document technology company. Xerox expects to complete the separation by year-end 2016. Learn more at www.xerox.com.

Executive Leadership

Mike Feldman

President, Americas Operations

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Mike Feldman is president of the Americas Operations for Xerox Corporation. He was named to this position effective Jan. 1, 2019. He was appointed an executive vice president of the corporation effective Jan. 1, 2017 and has been an officer of the company since October 2013.

In this role, Mike leads the company’s go-to-market teams in the U.S, Canada, Mexico, Central and South America to bring Xerox’s full portfolio of product offerings and service delivery to current and new clients and partners. He leverages sales activities and maximizes coverage through direct, indirect, and online eCommerce channels to drive revenue growth. Since 2017, Mike had been president of North America Operations leading the go-to-market teams in the U.S. and Canada.

Beginning in October 2013, Mike served as president of Large Enterprise Operations for the Xerox Technology Business. He was responsible for worldwide strategy, offering development, operations, marketing, sales, delivery and support for Xerox’s Large Enterprise Operations, which included document management outsourcing, managed print services, technology sales and content management.

Mike joined Xerox in March 2013 as senior vice president of the Global Document Outsourcing Services Business Group where he was responsible for driving revenue and profit growth of its Global Managed Print Services business in large enterprises and indirect channels.

Prior to joining Xerox, Mike spent 24 years at Hewlett-Packard and was HP’s vice president and general manager of the Managed Enterprise Solutions Business Unit in the Imaging and Printing Group’s (IPG) Americas Organization.

Mike holds a bachelor’s degree in Marketing from Pace University.

Ed Bass

President, Xerox Business Solutions

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Ed Bass, who serves as President, joined our management team in August 2006, bringing with him over 25 years’ of management and financial experience. Prior to becoming President, Ed served as General Manager and CFO. Before joining our team, Ed served in several leadership positions within CP Ships Ltd, a publicly held transportation company, with locations throughout the world. Prior to that, he founded and operated a firm assisting companies with acquisitions and public security offerings. He started his career with Price Waterhouse Coopers LLP where he worked for 11 years.

Ed holds a Masters in Accounting from the University of South Florida, and is a Certified Public Accountant. He and his wife, Amber, live in Tampa, FL and have three children.

Michael Pietrunti

Senior Vice President, Acquisitions & Marketing

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Michael Pietrunti joined our team in August 2011, as Senior Vice President responsible for Acquisitions, Corporate Service, and Marketing. Michael’s professional experience spans over 31 years in our industry and brings sales, marketing and executive management expertise to our company. Previously he was employed by Monroe Systems for Business, Sharp Electronics Corporation and Kyocera Mita America where he most recently served as President & CEO of Kyocera Mita America Group responsible for the North, South and Central American markets since 2006. Michael attended Siena College, Farleigh Dickinson University as well as participated in various executive training programs including the Wharton Executive MBA Strategic Planning Program and the Center for Creative Leadership Program at Duke University.

Paul D. Mosley

Senior Vice President, Field Operations

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Paul D. Mosley has been with the Conway group for over 35 years. He served as President of Eastern Copy Products from 1997 until 2005, then became President and CEO of The Conway Group. Paul was appointed to serve on the Executive team in 2017, in addition to his role as CEO of The Conway Group.

Paul graduated from the State University of New York at Oswego, with a Bachelor’s degree in Psychology, and holds an Associate Degree in Criminal Justice from Onondaga Community College.

Paul is passionate about building companies that achieve synergy. “If mutual respect and cooperation are the underlying foundation of your company, you will have fewer surprises, greater profits, and a team with the ability to work together to make the changes necessary to improve your business.

Wilson Vega

Senior Vice President, Field Operations

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Wilson Vega serves as a Senior Vice President of Field Operations. Wilson joined the executive management team in January 2012 and has over 20 years of sales and management experience in the industry. Previously, he was President of Connecticut Business Systems (CBS) from 2002 to 2012.

Wilson’s dedication, energy and passion for the business is contagious. He leads by example, is a great mentor and is very dedicated to out-perform every goal. Wilson is currently involved with several charitable organizations in the greater Hartford area.

Ralph Slider

Senior Vice President, Field Operations

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Ralph joined our company in 2006 as the VP of Sales. In April 2007 he was promoted to the President of Michigan Office Solutions (MOS). In January 2010 Ralph was appointed to serve on the executive team and was responsible for oversight of multiple core companies while running MOS. Ralph is passionate about developing people and implementing continuous improvement processes with an emphasis on accelerating revenue growth and operational excellence.

Ralph is a graduate from Eastern Michigan University’s College of Business and holds a Bachelor’s degree in Business Administration with an emphasis in Marketing.

Brad Rollins

Senior Vice President, Field Operations

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Brad joined the Dahill team in October of 2000 after his successes in the Financial Services and Consulting industry. After achieving nationwide recognition for exceptional sales results and revenue growth, Brad was promoted to President/CEO of Dahill in 2009. Faced with many challenges brought on by the financial crisis of the late 2000s, the trajectory of the company was quickly turned around by focusing all of the 218 employees on providing an exceptional customer and team member experience. In the ten years since, Dahill has experienced unprecedented growth and has evolved to become Xerox Business Solutions Southwest. Today XBS Southwest has grown to over 800 employees and continues to provide an exceptional customer and team experience.

In addition to his many sales achievements, Brad has been named Global Executive of the Year three times.

A true “Mission Mover,” Brad currently serves on the Board of The United Way San Antonio and is Chairman for Christy’s Hope for Battered Women & Children. In addition to several other charitable and community boards, Brad has served on the board of the San Antonio Economic Development Commission and as Chairman of North San Antonio Chamber of Commerce. He has embraced many environmental causes while encouraging community involvement throughout the XBS Southwest organization.

Originally from southern Ohio, Brad and his wife Lisa settled in Texas after living in Hawaii. They currently call San Antonio their home and consider themselves proud Texans!

Bob Leone

Senior Vice President, Field Operations

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Bob Leone, President, is a 40+ year veteran of the office equipment industry. After working 20 years with Xerox Corporation, Bob started his own business and became partners with them in 1994.

At Xerox, Mr. Leone was highly regarded as one of the top marketing executives in the company, earning 19 President’s Clubs – an award for excellent performance. Leone started as a Sales Representative right out of college and was promoted to Product Specialist, Sales Manager and Regional Manager for the Western region over the years.

Since founding MRC, alone in January 1994, Mr. Leone has built an $80+ million dollar business – with offices in San Diego, Orange County, Los Angeles, Silicon Valley, Pleasanton, Hayward, San Francisco, as well as a newly opened site in Palm Desert.

George Cavallaro

Senior Vice President, Field Operations

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George was a founder and longtime President of Saxon Business Systems prior to being acquired by XBS in 2008. From the time Saxon was acquired, his company continued to be one of XBS’s most successful cores on an annual basis. George was selected to become a member of the XBS executive team in 2009 and assumed oversight responsibility of several core companies in 2013. He was promoted to XBS SVP in 2017 and continues to oversee seven XBS cores.

Gary Fuller

Vice President, Mergers & Acquisitions

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Gary Fuller has been employed by the Company since 1996. He was appointed Vice President – Mergers & Acquisitions on January 1, 2008. Mr. Fuller holds a B.S. degree in Accounting from the State University of New York College at Geneseo, and an M.B.A. from the University of South Florida. Mr. Fuller is a Certified Public Accountant.

Don North

Vice President, Chief Information Officer

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Don North joined our company in December 2008 and is responsible for the delivery and governance of enterprise IT infrastructure, systems and processes. Prior to joining our team, he served in numerous technical leadership roles with Chase, The Home Shopping Network and Price Waterhouse Coopers. Don holds a Bachelor of Arts degree from the University of South Florida and brings with him more than 20 years of technology leadership experience.

Al Vieira

Vice President, Operations

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Al Vieira has over 38 years in the office automation industry. He was born and educated in Aruba, and speaks five languages.

Al’s experience includes being an entrepreneur in an electronics business, working for a major independent Canon dealer, General Manager of Felco Copy Data, integrating the first ever company acquisition, and serving as the Vice President of service, IT, facilities and operations. Al holds a B.S. in Electrical Engineering from the City University of New York.